
We are an Apple Authorized Service Center.
We are an Apple Authorized Service Provider
We are an Apple Authorized Service Provider
We are an Apple Authorized Service Provider
We are an Apple Authorized Service Provider
Our technicians are trained by Apple and use only original parts.
You can trust us and our work safely!
Our technicians are trained by Apple and use only genuine parts: you can rely on us for all your devices.
Our technicians are trained by Apple and use only genuine parts: you can rely on us for all your devices.
Your Apple device will work perfectly again.
C&C technicians use Apple-approved diagnostics and tools for each repair.
C&C technicians use Apple-approved diagnostics and tools for every repair.
All our repair works are certified and guaranteed by Apple.
The device is not working as you would like?
How can we help you?
The device is not working as you would like?
How can we help you?
Reserve repair time online
Choose the store closest to you! Schedule an appointment with a specialist at one of our service centers.
Reserve repair time online
Choose the store closest to you! Schedule an appointment with a specialist at one of our service centers.
Reserve repair time online
Find your nearest C&C store! Alternatively, set up an appointment with a Specialist at one of our Service Providers.
Reserve repair time online
Choose the store closest to you! Schedule an appointment with a specialist at one of our service centers.
Reserve repair time online
Choose the store closest to you! Schedule an appointment with a specialist at one of our service centers.
Repair status
Enter the repair number and device serial number to check the repair status.
Repair status
Enter the repair number and device serial number to check the repair status.
Repair status
Enter the repair number and device serial number to check the repair status.
Repair status
Enter the repair number and device serial number to check the repair status.
Repair status
Enter the repair number and device serial number to check the repair status.
Repair costs
Discover repair costs for your Apple device.
Discover repair costs for your Apple device.
Discover repair costs for your Apple device.
Discover repair costs for your Apple device.
Discover repair costs for your Apple device.
Receive a replacement device
Bringing your device to one of our Apple Authorized Service Providers for repair, you will receive a replacement device.
Home Service
Can't bring the device to a C&C store? No problem — you can send it to us for repair.
Contact
Call our toll-free number
+371 2 9808281, or write to us in chat or contact us via email service_lv@cec.com
Call the toll-free number 800 121 660, write to us in chat or contact us by email at help@cec.com.
Call the toll-free number 800 121 660, write to us in chat or contact us by email at help@cec.com.
Call the toll-free number 800 121 660, write to us in chat or contact us by email at help@cec.com.
Call the toll-free number 800 121 660, write to us in chat or contact us by email at help@cec.com.
Contact
To ensure fast and quality service, please familiarize yourself with our service terms. There you will find information about device acceptance, repair completion times, warranty conditions, data security, and delivery procedures.
Find your nearest service center
Find your nearest service center
Find your nearest service center
Find your nearest Service Provider
Frequently Asked Questions
Frequently Asked Questions
What should I do?
Register using the code EDUCATION. During payment you will be asked to provide your school's details and to attach your identity document.
What products can I shop
Online or in our stores you can purchase iPad with 3% discount, iPad mini with 2% discount, and Mac with 6% discount.
Does online purchase come with shipping costs? How long does it take?
Shipping is free! If the product is available, delivery will be made within 48/72 hours.
How much is my subscription worth?
Your subscription is valid for 1 year from the moment of confirmation.
What do I need to do before bringing my damaged device to an Apple service center?
Prepare your Apple ID password and turn off the “Find My iPhone” or “Find My Mac” feature. The “Find My iPhone” feature is available on all iPhone and iPad devices. The “Find My Mac” feature is available on all Mac computers with a built-in T2 security chip – iMac Pro, Mac Pro (2019), Mac mini (2018), MacBook Air (models from 2018 and later), MacBook Pro (models from 2018 and later).
Create a backup of your device data - Mac tutorial and iOS tutorial.
Bring your purchase documents, if possible.
What malfunctions/damages are covered by warranty?
If the device has a valid warranty, it covers all device malfunctions (for example: the computer doesn't turn on, the phone's flashlight doesn't work, etc.).
The warranty does not cover damages or malfunctions caused by user negligence (for example, damage due to device dropping, liquid damage, etc.). The warranty can be extended up to 4 years using the iDeal Warranty service. When purchasing a new device, you can also purchase iDealCare insurance for two or four years – it covers user-induced damages, theft, etc.
What is device replacement and under what conditions is it carried out?
The device is replaced if any of its parts cannot be replaced or the device is so damaged that repair is not possible. In the latter case, the device is completely replaced.
The replaced device, device part, or repaired Apple device will be covered by the remaining original Apple device warranty or a 90-day warranty from the date of replacement or repair, whichever warranty period is longer.
I purchased my Apple device abroad. Will the manufacturer's warranty be valid in Latvia?
In general, we can provide warranty repair for the entire device, but we cannot service devices purchased in certain regions.
Contact the service to find out warranty options.
If I have purchased insurance for my device, can I contact Apple distributors abroad in case of damage/theft?
Insurance claims can only be submitted at Latvian C&C stores.
What do I need to do before bringing my damaged device to an Apple service center?
Prepare your Apple ID password and turn off the “Find My iPhone” or “Find My Mac” feature. The “Find My iPhone” feature is available on all iPhone and iPad devices. The “Find My Mac” feature is available on all Mac computers with a built-in T2 security chip – iMac Pro, Mac Pro (2019), Mac mini (2018), MacBook Air (models from 2018 and later), MacBook Pro (models from 2018 and later).
Create a backup of your device data - Mac tutorial and iOS tutorial.
Bring your purchase documents, if possible.
What malfunctions/damages are covered by warranty?
If the device has a valid warranty, it covers all device malfunctions (for example: the computer doesn't turn on, the phone's flashlight doesn't work, etc.).
The warranty does not cover damages or malfunctions caused by user negligence (for example, damage due to device dropping, liquid damage, etc.). The warranty can be extended up to 4 years using the iDeal Warranty service. When purchasing a new device, you can also purchase iDealCare insurance for two or four years – it covers user-induced damages, theft, etc.
What is device replacement and under what conditions is it carried out?
The device is replaced if any of its parts cannot be replaced or the device is so damaged that repair is not possible. In the latter case, the device is completely replaced.
The replaced device, device part, or repaired Apple device will be covered by the remaining original Apple device warranty or a 90-day warranty from the date of replacement or repair, whichever warranty period is longer.
I purchased my Apple device abroad. Will the manufacturer's warranty be valid in Latvia?
In general, we can provide warranty repair for the entire device, but we cannot service devices purchased in certain regions.
Contact the service to find out warranty options.
If I have purchased insurance for my device, can I contact Apple distributors abroad in case of damage/theft?
Insurance claims can only be submitted at Latvian C&C stores.
What do I need to do before bringing my damaged device to an Apple service center?
Prepare your Apple ID password and turn off the “Find My iPhone” or “Find My Mac” feature. The “Find My iPhone” feature is available on all iPhone and iPad devices. The “Find My Mac” feature is available on all Mac computers with a built-in T2 security chip – iMac Pro, Mac Pro (2019), Mac mini (2018), MacBook Air (models from 2018 and later), MacBook Pro (models from 2018 and later).
Create a backup of your device data - Mac tutorial and iOS tutorial.
Bring your purchase documents, if possible.
What malfunctions/damages are covered by warranty?
If the device has a valid warranty, it covers all device malfunctions (for example: the computer doesn't turn on, the phone's flashlight doesn't work, etc.).
The warranty does not cover damages or malfunctions caused by user negligence (for example, damage due to device dropping, liquid damage, etc.). The warranty can be extended up to 4 years using the iDeal Warranty service. When purchasing a new device, you can also purchase iDealCare insurance for two or four years – it covers user-induced damages, theft, etc.
What is device replacement and under what conditions is it carried out?
The device is replaced if any of its parts cannot be replaced or the device is so damaged that repair is not possible. In the latter case, the device is completely replaced.
The replaced device, device part, or repaired Apple device will be covered by the remaining original Apple device warranty or a 90-day warranty from the date of replacement or repair, whichever warranty period is longer.
I purchased my Apple device abroad. Will the manufacturer's warranty be valid in Latvia?
In general, we can provide warranty repair for the entire device, but we cannot service devices purchased in certain regions.
Contact the service to find out warranty options.
If I have purchased insurance for my device, can I contact Apple distributors abroad in case of damage/theft?
Insurance claims can only be submitted at Latvian C&C stores.
What do I need to do before bringing my damaged device to an Apple service center?
Prepare your Apple ID password and turn off the “Find My iPhone” or “Find My Mac” feature. The “Find My iPhone” feature is available on all iPhone and iPad devices. The “Find My Mac” feature is available on all Mac computers with a built-in T2 security chip – iMac Pro, Mac Pro (2019), Mac mini (2018), MacBook Air (models from 2018 and later), MacBook Pro (models from 2018 and later).
Create a backup of your device data - Mac tutorial and iOS tutorial.
Bring your purchase documents, if possible.
What malfunctions/damages are covered by warranty?
If the device has a valid warranty, it covers all device malfunctions (for example: the computer doesn't turn on, the phone's flashlight doesn't work, etc.).
The warranty does not cover damages or malfunctions caused by user negligence (for example, damage due to device dropping, liquid damage, etc.). The warranty can be extended up to 4 years using the iDeal Warranty service. When purchasing a new device, you can also purchase iDealCare insurance for two or four years – it covers user-induced damages, theft, etc.
What is device replacement and under what conditions is it carried out?
The device is replaced if any of its parts cannot be replaced or the device is so damaged that repair is not possible. In the latter case, the device is completely replaced.
The replaced device, device part, or repaired Apple device will be covered by the remaining original Apple device warranty or a 90-day warranty from the date of replacement or repair, whichever warranty period is longer.
I purchased my Apple device abroad. Will the manufacturer's warranty be valid in Latvia?
In general, we can provide warranty repair for the entire device, but we cannot service devices purchased in certain regions.
Contact the service to find out warranty options.
If I have purchased insurance for my device, can I contact Apple distributors abroad in case of damage/theft?
Insurance claims can only be submitted at Latvian C&C stores.
What do I need to do before bringing my damaged device to an Apple service center?
Prepare your Apple ID password and turn off the “Find My iPhone” or “Find My Mac” feature. The “Find My iPhone” feature is available on all iPhone and iPad devices. The “Find My Mac” feature is available on all Mac computers with a built-in T2 security chip – iMac Pro, Mac Pro (2019), Mac mini (2018), MacBook Air (models from 2018 and later), MacBook Pro (models from 2018 and later).
Create a backup of your device data - Mac tutorial and iOS tutorial.
Bring your purchase documents, if possible.
What malfunctions/damages are covered by warranty?
If the device has a valid warranty, it covers all device malfunctions (for example: the computer doesn't turn on, the phone's flashlight doesn't work, etc.).
The warranty does not cover damages or malfunctions caused by user negligence (for example, damage due to device dropping, liquid damage, etc.). The warranty can be extended up to 4 years using the iDeal Warranty service. When purchasing a new device, you can also purchase iDealCare insurance for two or four years – it covers user-induced damages, theft, etc.
What is device replacement and under what conditions is it carried out?
The device is replaced if any of its parts cannot be replaced or the device is so damaged that repair is not possible. In the latter case, the device is completely replaced.
The replaced device, device part, or repaired Apple device will be covered by the remaining original Apple device warranty or a 90-day warranty from the date of replacement or repair, whichever warranty period is longer.
I purchased my Apple device abroad. Will the manufacturer's warranty be valid in Latvia?
In general, we can provide warranty repair for the entire device, but we cannot service devices purchased in certain regions.
Contact the service to find out warranty options.
If I have purchased insurance for my device, can I contact Apple distributors abroad in case of damage/theft?
Insurance claims can only be submitted at Latvian C&C stores.
Copyright ©
2025
All rights reserved.
C&C EE OU Latvia branch
Elizabetes Street 55, Riga, Latvia, LV-1010
LV40103177024
Copyright ©
2025
All rights reserved.
C&C EE OU Latvia branch
Elizabetes Street 55, Riga, Latvia, LV-1010
LV40103177024
EN